October 18, 2024
Over the past few years, the healthcare industry has undergone a significant transformation, with much of this change driven by the rapid advancement of remote technologies—a trend accelerated by the COVID-19 pandemic. A key area experiencing innovation ...
July 26, 2023
Patient journey mapping, sometimes referred to as healthcare process mapping, is a visual representation of the patient’s experience from the point of locating healthcare services to the point of follow-up after treatment has been completed. It is used ...