The Changing Landscape of Patient Care
October 18, 2024
Over the past few years, the healthcare industry has undergone a significant transformation, with much of this change driven by the rapid advancement of remote technologies—a trend accelerated by the COVID-19 pandemic.
Do You Really Understand the Patient Journey? Think Again
July 26, 2023
Patient journey mapping, also known as healthcare process mapping, offers a visual, end-to-end view of a patient’s experience, from the moment the begin searching for care to the follow-up that happens after treatment. It gives healthcare stakeholders a ...